Terms of Use
📜 Terms of Use
🏢 Store Information
Store operated by:
Xiangyang Youju Network Technology Co., Ltd.
Brand: Ivorenae™
Customer Service Email:
service@ivorenae.com
These Terms of Use govern your access to and use of the Ivorenae™ website, including the information, tools, products, and services available through the site.
By accessing or continuing to use this website, you agree to these Terms of Use and any policies referenced on the site.
🛍️ 1. Using Our Website
You agree to provide accurate, current, and complete information when using our website, placing an order, or contacting customer support.
You are responsible for updating information when necessary.
You may not use this website for:
✖ Illegal or unauthorized activities
✖ Fraudulent or misleading purposes
✖ Uploading viruses or harmful code
✖ Attempting unauthorized access
✖ Scraping or collecting information without permission
✖ Interfering with website security or performance
We may restrict or terminate access when misuse or violations occur.
🔐 2. Privacy & Personal Information
Personal information collected through this website is handled according to our Privacy Policy.
By using the website, you acknowledge that information you provide may be collected and processed as described in that policy.
©️ 3. Website Content & Intellectual Property
All website content, including:
Text · Graphics · Product Images · Logos · Designs · Icons · Software · Page Layouts
is owned by or licensed to Ivorenae™ and its authorized partners.
The original Terms also restrict unauthorized copying, distribution, framing, scraping, reverse engineering, and commercial exploitation of website content.
You may use website content for personal, non-commercial purposes only, unless written permission is provided.
💬 4. Content You Submit
If you submit reviews, comments, images, suggestions, or other content through the website, you are responsible for ensuring that the content is:
✔ Lawful
✔ Accurate
✔ Original or properly authorized
✔ Respectful of third-party rights
You may not submit content that is fraudulent, defamatory, threatening, abusive, obscene, or infringes another person’s intellectual property or privacy rights.
Where permitted by law, submitted non-personal content may be used to operate, improve, or promote our services.
🛒 5. Products & Purchases
Products offered through the website may be subject to separate:
Shipping Policies
Return & Refund Policies
Payment Terms
Product-Specific Conditions
Product availability, specifications, pricing, and promotions may change when necessary.
Please review all relevant product information before completing your purchase.
🔗 6. Third-Party Links & Services
Our website may contain links to websites, payment providers, apps, or other services operated by third parties.
These services operate independently.
We are not responsible for their:
✔ Content
✔ Privacy practices
✔ Products or services
✔ Security practices
✔ Individual policies
The original policy similarly states that external links do not necessarily constitute endorsement.
⚙️ 7. Website Availability
We work to keep the website accessible and functioning properly.
However, the website may occasionally experience:
• Maintenance
• Technical interruptions
• Errors
• Service delays
• Network issues
We may modify, suspend, restrict, or discontinue portions of the website when necessary.
🛡️ 8. Disclaimer
Our website and online services are provided on an “as is” and “as available” basis to the extent permitted by applicable law.
We do not guarantee that website access will always be:
✔ Uninterrupted
✔ Error-free
✔ Completely secure
✔ Free from technical issues
The original Terms contain broader warranty disclaimers concerning the website, information, and products or services accessed through it.
Nothing in these Terms is intended to remove consumer rights that cannot legally be excluded.
⚖️ 9. Limitation of Liability
To the fullest extent permitted by applicable law, the store operator and related parties will not be responsible for indirect, incidental, special, or consequential losses arising from improper use of the website or circumstances outside reasonable control.
Any legally required consumer protections remain unaffected.
🤝 10. Indemnification
You agree not to misuse the website in a way that causes losses, claims, or legal liabilities to the store operator, its partners, or service providers.
Where permitted by law, you may be responsible for claims resulting from:
• Violation of these Terms
• Fraud or intentional misconduct
• Violation of applicable laws
• Infringement of third-party rights
The source Terms contain a similar indemnification provision.
📧 11. Electronic Communications
When you contact us electronically or use our website, you agree that we may communicate with you electronically where permitted.
Communications may include:
✔ Order information
✔ Customer service messages
✔ Policy notices
✔ Website updates
Important notices may be sent to the email address you provide.
🌪️ 12. Events Beyond Our Control
We may not be responsible for delays caused by circumstances outside reasonable control, including severe weather, natural disasters, transportation disruptions, labor actions, government restrictions, or other extraordinary events.
The uploaded Terms also include a force majeure provision covering events outside the company’s reasonable control.
🔄 13. Changes to These Terms
We may update these Terms of Use when our website, services, policies, or business practices change.
The latest version will be posted on this page.
Continued use of the website after an update may constitute acceptance of the revised Terms where permitted by applicable law.
⚖️ 14. Governing Law & Dispute Resolution
The document you uploaded currently states that disputes are subject to Hong Kong law and arbitration in Hong Kong under UNCITRAL rules, with one arbitrator appointed through the Hong Kong International Arbitration Centre.
Because this clause determines legal jurisdiction, I would not automatically replace it based only on the new company name. Before publishing, it should be confirmed that Hong Kong law/arbitration is actually appropriate for Xiangyang Youju Network Technology Co., Ltd.
📩 Contact Us
Questions about these Terms of Use may be sent to:
Store operated by:
Xiangyang Youju Network Technology Co., Ltd.
Email:
service@ivorenae.com
🌿 Ivorenae™
Thoughtful kitchen essentials for warmer, simpler everyday living.